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NVC is part of the Facilitation tools that can help communities and groups to succeed in achieving their goals. It can be particularly useful when combined within the use Sociocrazia 3.0.

Non Violent Communication (NVC)

Nonviolent Communication contains nothing new. It is based on historical principles of nonviolence– the natural state of compassion when no violence is present in the heart. NVC reminds us what we already instinctively know about how good it feels to authentically connect to another human being.

Description of the problem

Many of the problems we experience in human relationships are due to a dysfunctional communication between individuals. This frequently leads to misunderstanding, tensions and conflict, hindering or even blocking the paths that can lead to the real solutions of the issues under discussion.


Eliminating the dynamics of conflict by preserving the sense of different points of view is often the secret to arriving at wise and effective decisions. But even if this idea is easy to grab in principle, is difficult to practice in real life. Contrasts and opposition can slow down or block processes and decisions, or even turn away the final decision from what was the real objective of the ongoing process due to the large number of compromises needed to reach a conclusion. Groups experiencing internal conflicts are less effective and basically unhappy, more fragile, etc. The NVC is an incredibly powerful tool to change the interpersonal dynamics in a positive way, opening a relational space where finding a solution becomes enormously more likely. The tool is so effective that the effects are often described as “magic” but it’s all strongly based on deep humans nature. The model is very simple and based on Empathetically Listening and Honestly Expressing following a specific lineup in four phases.


NVC is very powerful, seems quite simple, but is very difficult to use if you don’t take the time to train yourself properly. The help of a good facilitator is strongly recommended. Do not improvise, particularly if there are important ongoing conflicts on processes that are relevant: get somebody expert to help you.


This methodology can really change the result of a process, foster cooperation, make possible the interaction even if the starting conditions are not the most desirable. Helping communities to work systemically is one of the main goal of MiT and that means being able to connect may different Actors of the territory and make them co-create and implement solutions together. Along with the use of the Sociocracy 3.0 governance the NVC is one of the most powerful tool we can recommend for this scope. Even if the learning curve can be steep at the beginning, the advantages can easily pay the effort. NVC can be a great complement of may other facilitation methodologies.


The site is probably the best starting point. Many books and video resources are available in many different languages. A network of certified facilitators is present around the world.


Using NVC at the right moment, and using its principles in general, can greatly improve he quality and effectiveness of any dialogue between individuals or organizations. Many of the obstacles that arise when conflict positions exist can be solved by this methodology.

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When conflicts are very hard or are the main object of your process you may consider also Restorative Circles.